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Looking for quick answers? Visit our FAQ page for product, shipping, and wholesale information.
How We Can Help
Product Questions
Questions about our wipes, masks, ingredients, or compatibility? We're happy to help.
Order Support
Help with placing an order, payments, or order status updates.
Shipping Help
Questions about delivery times, tracking, or shipping options.
Bulk / Wholesale Inquiry
Looking for case pricing, pallet orders, recurring supply, or long-term business support?
Other Ways to Reach Us
Email Us
support@magicare.com
Call Us
(626) 406-8333
Business Hours
Mon - Fri: 9:00 AM - 5:00 PM PT Excluding Holidays
Common Questions
How long does shipping take?
Shipping time depends on product availability, order quantity, destination, and shipping method. In-stock small parcel orders usually ship sooner, while bulk, case-pack, or pallet orders may require additional processing time. For wholesale or business orders, please contact us with the product name, quantity, and shipping ZIP code for a more accurate shipping estimate.
Can I get a sample before placing a bulk order?
Sample requests may be available for qualified bulk, wholesale, school, office, retail, facility, or organization inquiries. Availability may vary by product and current inventory. Please contact us with the product you are interested in, your estimated order quantity, and shipping information so our team can review your request.
Do you ship within the United States?
MagiCare currently focuses on orders within the United States. Shipping options and delivery time may vary by product availability, order quantity, destination, and shipping method. For bulk, case-pack, pallet, business, school, office, or organization orders, please contact us with the product name, quantity, and shipping ZIP code for an accurate shipping estimate.